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Morocco Travel agency
Hay Moulay Driss I Rue 04 Rissani 52 450 - Morocco
Whatsapp : +212 667 178 803 / Tél : +212 771 878 202
Frequently Asked Questions !
1- By contacting directly with our local agency in Morocco, without going through other national or international travel agencies, you'll certainly save on the price of your package, avoiding additional agency fees.
2- For us, vacations have always been important; offering our travelers perfect service is a serious matter! Our professionalism allows us to always meet our customers' needs.
3- We offer professional support 24/7, both during the booking of your travel package and during your vacation in Morocco. We'll help you with any questions you may have about your trip, changes to your reservation, or cancellations.
Once you submit your request, we will respond as soon as possible (within 24 hours at the latest) with an email introducing our agency and providing our initial travel quote. You will always have the option to make changes to the travel program, itinerary, or accommodations if necessary.
For your TRAVEL CONFIRMATION, we require a 30% deposit for each travel package sold. The balance will be paid within 15 business days by bank transfer or in cash on the day of arrival.
After receiving your TRAVEL CONFIRMATION, we will send you your booked travel package, including the receipt of payment.
- Individual departures: All individual departures are confirmed by our agency, Sahara Dream Tours, and are 100% guaranteed. The departure trip will only be canceled if the client requests cancellation.
- Group departures: All our departures are guaranteed as a group. The trip will only be canceled if we are unable to reach the required number of participants to formalize the departure.
Of course, you can customize your trip to Morocco with Sahara Dream Tours. We have a platform available for you to fill out on the website, choosing each stop and organizing your chosen itinerary, preferred accommodations, etc. The "TRIP CUSTOMIZATION" website.
1 - There will be no additional costs after the full payment for the travel package.
2 - The prices shown on the travel package are net prices, including VAT, and there will be no additional fees.
Credit card: You can securely pay the amount to confirm your trip with your credit card. We simply send you a link for online payment on our Sahar Dream Tours platform, entering your details on the website (your data is protected).
This method will allow you to quickly secure your vacation without worrying about availability, especially for group departures.
By bank transfer: You also have the option to pay for your trip to Morocco with Sahara Dream Tours by bank transfer, making a deposit to our Sahara Dream Tours agency. Once your trip is confirmed, we will send you our agency's bank details to process the requested payment.
By mail: You also have the option to pay in full by postal transfer within 1 business day of purchasing your package, making a postal payment to our Sahara Dream Tours agency. Once your trip is confirmed, we will send you the agency's bank details to process the requested payment.
By post: You also have the option to pay in full by postal transfer within 1 business day of purchasing your package, making a postal payment to our Sahara Dream Tours agency. Once your trip is confirmed, we will send you the agency's bank details to process the requested payment.
By phone: You can choose to pay by providing your credit card details over the phone to an operator who will contact you immediately after purchasing your package.
By PayPal: We also accept online payments of 30% in advance to confirm your trip on the PayPal website.
Sahara Dream Tours Our agency is specialized in consultancy and travel organization in Morocco. We are available to answer all your requests d 'generic information prior to your departure for example: prior to the arrival times, operational change, delivery of travel documents, the details of booked business, change names, dates, cancellations, changes ...
To enter Morocco, a passport must be valid for 6 months from the date of entry. For family travel, children over 16 must have their own passport, while minors under 16 must be registered on their parents' passports.
You can enter Morocco without a passport, just with an identity card and a hotel reservation or travel agency reservation in Morocco. (Italian, French, Spanish, American, British citizens do not require a visa for a maximum stay of 90 days.) Simply have a passport or identity card with a hotel reservation or travel arrangements in Morocco.
To cancel your trip with Sahara Dream Tours, please contact our customer service as soon as possible by email or phone, using the contact information provided in your booking confirmation. Cancellations must be made in writing to ensure proper processing. Cancellation policies vary depending on the type of package chosen and the time the request is submitted; some cancellations may incur penalties or administrative fees, as indicated in the terms and conditions of the travel contract. Sahara Dream Tours is committed to providing personalized support to find the best solution based on your situation, maintaining transparency and professionalism throughout the process. We recommend carefully reviewing the terms and conditions at the time of booking to learn about any specifics regarding your travel options in the desert or imperial cities of Morocco.
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